OST 181 Office Procedures

Lecture: 2 Lab: 2 Clinic: 0 Credits: 3

This course introduces the skills and procedures needed in today’s office. Topics include effectively interacting with co-workers and the public, processing simple financial and informational documents, and performing functions typical of today’s offices. Upon completion, students should be able to display skills and decision-making abilities essential for functioning in the total office context.

Course is typically offered in Fall and Spring.
Course has transfer restrictions - May not be transferred in. Must be taken at GTCC.

Student Learning Outcomes (SLOs)
At the completion of the course, the students should be able to do the following:

Improve existing soft skills (e.g., human relations, interpersonal communication, critical thinking, and personal management.)
Manage various types of information generated in the workplace.
Analyze office and technological skills possessed by successful administrative professionals.
Identify ethical characteristics of administrative professionals in the workplace.