2019-2020 Catalog [ARCHIVED CATALOG]
Business Administration - Sales Certificate
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Business Administration - Sales Certificate
Contact: (336) 334-4822, ext. 50361
This certificate program provides graduates with skills and knowledge of current best practices in the sales profession. Graduates will enhance their interpersonal communication skills and have a competitive advantage in the sales job market. Credit earned in this program may be transferred toward an Associate in Applied Science Degree in Business Administration.
Upon successful completion of the Business Administration Sales Certificate, the graduate should be able to:
- Articulate the various elements of the sales process
- Demonstrate basic principles of successful selling through customer-oriented problem solving
- Develop strategies for communicating with individuals to uncover customer needs, present solutions and close the sale
- Explain basic ethical standards in the sales profession
Total credit hours required for certificate: 18
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