MED 262 Clinical Perspectives

Lecture: 1 Lab: 0 Clinic: 0 Credits: 1

This course is designed to explore personal and occupational responsibilities of the practicing medical assistant. Emphasis is placed on problems encountered during externships and development of problem-solving skills. Upon completion, students should be able to demonstrate courteous and diplomatic behavior when solving problems in the medical facility.

Pre-requisite(s): Admission to the Medical Assisting Program.
Course is typically offered in Spring.
Course has transfer restrictions - 2 years

Student Learning Outcomes (SLOs)
Upon completion, students should be able to demonstrate courteous and diplomatic behavior when solving problems in the medical facility.

Identify the personal and occupational responsibilities of a practicing medical assistant, including ethical considerations, legal obligations, professional conduct, and patient confidentiality.
Explain the common problems encountered during externships or clinical placements as a medical assistant, highlighting the challenges and complexities specific to the healthcare environment.
Apply problem-solving skills to address and resolve the problems encountered during externships, utilizing critical thinking, analysis, and creativity to develop effective solutions and strategies.
Evaluate the effectiveness of different problem-solving techniques and strategies utilized during externships, considering their outcomes, ethical considerations, and alignment with professional standards and best practices.
Demonstrate courteous and diplomatic behavior when solving problems in the medical facility, displaying effective communication skills, empathy, active listening, and professionalism in resolving conflicts and addressing challenges.