Office Administration Diploma - CCP

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D 25 37 0 H1

Contact: ( 336) 334-4822, ext. 50200

The Office Administration curriculum prepares individuals for positions in administrative support careers. It equips office professionals to respond to the demands of a dynamic computerized workplace.

Students will complete courses designed to develop proficiency in the use of integrated software, oral and written communication, analysis and coordination of office duties and systems, and other support topics. Emphasis is placed on non-technical as well as technical skills.

Graduates should qualify for employment in a variety of positions in business, government, and industry. Job classifications range from entry-level to supervisor to middle management.

Program Outcomes:

Upon successful completion of the Office Administration Diploma, the graduate should be able to:

Apply knowledge of various software packages to a variety of work settings
Communicate orally and in writing with customers and other office personnel
Manage office records both electronically and manually

Fall Semester I

OST 136 Word Processing Credits: 3
OST 137 Office Applications I Credits: 3
OST 153 Office Finance Solutions Credits: 3
OST 159 Office Ethics Credits: 3
OST 164 Office Editing Credits: 3

Total Credits: 15

Spring Semester I

CSV 110 Introduction to Customer Service Credits: 3
OST 130 Comprehensive Keyboarding Credits: 3
OST 138 Office Applications II Credits: 3
OST 233 Office Publications Design Credits: 3
OST 236 Advanced Word Processing Credits: 3

Total Credits: 15

Summer Semester I

COM 231 Public Speaking Credits: 3
ENG 111 Writing and Inquiry Credits: 3

Total Credits: 6

Total credit hours required for diploma: 36

Note:

Courses in this program prepare the student for the Microsoft Office User Specialist Exams. Students will be required to purchase a voucher for these exams as part of the required course materials for each course in the program. Individual exams will be administered at the end of each of the individual courses. When a voucher is required for a particular course, it will be identified on the syllabus and in prominent locations such as Canvas and the GTCC Bookstore.