D 25 31 0 H2
Contact: (336) 334-4822, ext. 50200
This curriculum prepares individuals for employment in medical and other health-care related offices.
Course work will include medical terminology; information systems; office management; medical coding, billing and insurance; legal and ethical issues; and formatting and word processing. Students will learn administrative and support functions and develop skills applicable in medical environments.
Employment opportunities are available in medical and dental offices, hospitals, insurance companies, laboratories, medical supply companies, and other health-care related organizations.
Program Outcomes:
Upon successful completion of the Patient Relations Diploma, the graduate should be able to:
- Apply concepts of various software packages to a variety of work settings.
- Communicate orally and in writing with patients and other office personnel.
- Manage medical records both electronically and manually.
- Use medical terminology and vocabulary effectively.
