Student Resources
Student Success Center
Jamestown: Medlin Campus Center, 3101, ext. 50578
High Point: H1, Room 133, ext. 55016
Greensboro: Continuing Education Center, Room 132, ext. 53126
Aviation and Cameron Campuses: Student Success Center, ext. 64001 (by appointment only)
https://www.gtcc.edu/student-life/student-success-center/index.php
Email: studentsuccesscenter@gtcc.edu
Student Success Centers are located on the Jamestown, Greensboro, High Point, Aviation, and Cameron campuses. Student Success Coaches are available to help students who are undecided, program listed as Associate in General Education, and are in one of our pre-limited enrollment programs. We assist students in creating an academic plan. We also assist students with college transfer assistance, program changes, career advising, new student orientation, First Advising, international student concerns/issues, placement test review, academic warning/probation and suspension.
Academic Advising
All currently enrolled students are assigned a Faculty Coach and/or Student Success Coach. Assignments are based on your primary program selected during your application of admissions and/or program changes completed. Student with multiple programs are assigned one Faculty Coach and/or Student Success Coach based on which of those programs are listed as the primary program. Assignments are not based on campus and your assigned Faculty Coach and/or Student Success Coach could be located on a different campus than you take your classes. We do not change assigned Faculty Coach and/or Student Success Coach based on location. The Student Success Center will assist with the secondary program. For assistance with obtaining or concerns with your assigned Faculty Coach and/or Student Success Coach please email studentsuccesscenter@gtcc.edu.
Career Services
Jamestown: Sears Applied Technologies Building, Room 140, ext. 50578
High Point: H1, Room 133, ext. 55023
Greensboro: Continuing Education Center, Room 132, ext. 53059
Aviation and Cameron Campuses: Student Success Center
https://www.gtcc.edu/student-life/student-success-center/career-services/index.php
GTCC offers career services to all students, alumni, and the community. Career Services are available in the Student Success Center on each campus. Students can find assistance with finding a full-time or part-time job, writing a resume, preparing for interviews, brushing up on job seeking skills, assessing their career interests, and using a library of career resources. Career Services sponsors a job fair each year that is open to students and to the community.
College Transfer Programming
Over 50% of our students are in a college transfer degree and in an effort to assist students with their transfer process, we have several programs and events we host each year. These events include a College Transfer Fair, Transfer Thursday, University Visits, College Transfer Club, and booths set up around campus throughout each semester. for more information, go to https://www.gtcc.edu/student-life/student-success-center/college-transfer-students.php.
Center for Academic Engagement (CAE)
The CAE provides academic and non-academic support to the GTCC community in order to help individuals succeed in education and in life.
ACA Courses
ACA courses teach students the skills they need to be successful in college and careers. Topics include note-taking, test-taking, time management, goal-setting, college transfer, and college resources.ACA 111 is appropriate for all students and is required for some career and technical programs. ACA 122 is required for students in Associate in Arts, Associate in Science, Associate in Engineering, and Associate in Fine Arts programs. College transfer degree students are required to take ACA 122 in their first semester at GTCC.
Titan Link
Jamestown: LRC 3rd Floor, ext. 55062
High Point: H3, Room 110, ext. 55060
Greensboro: CC, Room 101, ext. 53029
https://www.gtcc.edu/student-life/student-success-center/titan-link-center-for-academic-engagement/index.php
Email: titanlink@gtcc.edu
Titan Link helps students address non-academic challenges related to finances, health care, transportation, housing, childcare, and other needs. Services include transportation assistance program (TAP), emergency fund application, food bank access, social service and community resource referrals, and financial literacy programming.
Tutoring
Jamestown: LRC 3rd Floor, ext. 50318
Greensboro: Campus Center, Room 132, ext. 53058
High Point: H5, Room 236, ext. 55048
Aviation: AV3, Room 403, ext. 59031 (by request)
Cameron: Main Building, Room 202, ext. 64002 (by request)
Union Square: ext. 50650 (by request)
https://www.gtcc.edu/student-life/tutoring-center-for-academic-engagement/index.php
Email: cae@gtcc.edu
The CAE offers academic support through free on-campus and online tutoring. Professional walk-in tutoring is available for many general education subjects, including math, science, and writing. See the schedule on MyGTCC or the Tutoring block in Canvas. Peer tutoring is available by request in career and technical courses. Visit the website to request a peer tutor or apply to be a peer tutor. The tutoring centers also provide students with computer access and a place to study.
Currently enrolled students have five free hours of 24/7 professional online tutoring per semester. Tutoring is available in a variety of courses, including nursing, psychology, business, and history. Students can get live, one-on-one assistance or drop off papers for feedback within 24 hours. Access Tutor.com through the Tutoring block in Canvas.
Assessment Center
https://www.gtcc.edu/admissions-and-aid/assessment-center/index.php
Email: testingcenter@gtcc.edu
Jamestown Campus: Applied Technologies, Room 220, (336) 334-4822 ext. 50574
High Point Campus: H1, Room 133, (336) 334-4822 ext. 55016
Greensboro Campus: Continuing Education Center, Room 132, (336) 334-4822 ext. 53059
Cameron Campus: Main Building, Room 146, Call the High Point Campus for assistance and appointment.
Aviation Campus: Call our High Point Campus for assistance and appointments.
GTCC’s assessment services includes placement testing, faculty make-up testing, GTCC web-enhanced/online course testing and testing services for students with disabilities. The Jamestown location also offers a variety of other tests including; College Level Examination Program (CLEP), Test of Essential Academic Skills (TEAS), Test of Adult Basic Education (TABE), WorkKeys testing, and Certiport Microsoft Office Specialist (MOS) exams, while also offering proctoring services for students of other schools and universities. We also provide services for our local community by offering tests via Certiport and Pearson VUE.
Athletics
https://www.gtcc.edu/student-life/athletics/index.php
GTCC’s intercollegiate athletic programs include women’s volleyball, men’s baseball, and men’s and women’s basketball. The Titans’ athletic teams compete in the National Junior College Athletic Association.
Bookstore
(336) 334-4822 + extension
Jamestown: Medlin Campus Center, First Floor, ext. 50050
High Point: H1, ext. 55061
Greensboro Bookstore/Cashiers Office: Continuing Education Center, First Floor, ext. 53011
Aviation Center: AV1, Room 153, ext. 59021
http://bookstore.gtcc.edu/
Students can buy books, supplies, technology items, and snacks at GTCC bookstores on the Jamestown, High Point, and Greensboro campuses, and the Aviation Center. Students can also order books online. The GTCC Bookstores are owned and operated by GTCC and all proceeds directly support GTCC student scholarships and activities.
Cline Observatory
Jamestown Campus
(336) 334-4822, ext. 50023
https://www.gtcc.edu/community-engagement/cline-observatory/index.php
Cline Observatory is equipped with a professional quality 16-inch reflecting telescope housed under a 6-meter rotating dome that allows visitors to view the moon, planets, star clusters, nebulae, and galaxies. Anyone can visit the observatory on any clear Friday night. Throughout the year, the observatory presents special lectures and events, including TriStar, an annual festival of astronomy held in March, and the annual Fall Astronomy Day Lecture. All observatory programs are free.
Computer Labs
Computers for student use are available in the GTCC libraries and tutoring centers on every GTCC campus. On the Jamestown Campus, the Titan Hub student computer lab is located on the 3rd floor of the LRC (library). Titan Hub staff members are available to help with resetting passwords or activating Titan Live (email) or Canvas accounts, and the lab itself has both PC and MAC computers, study areas, charging stations, printers, and a copier for student use.
Cosmetology Services
Jamestown Campus
Service Careers, Room 200
(336) 334-4822, ext. 50110
https://www.gtcc.edu/community-engagement/cosmetology-salon-services.php
The Cosmetology department trains students to work in the cosmetology field. Cosmetology students offer services such as haircuts, shampoo and sets, facials, hair color, highlights, permanent waves, chemical hair relaxing, and manicures/pedicures at economical prices. Services are offered in day and evening salon clinics.
Counseling Services
Jamestown Campus Counseling and disAbility Access Services Office
Medlin Campus Center, Room 3800
(336) 334-4822, ext. 50038
Greensboro: Continuing Education Center, Room 128
(336) 334-4822, ext. 53021
High Point: H1, Room 133-D
(336) 334-4822, ext. 50536
Aviation 1, Room 127, Aviation 3, Room 222, and Cameron Campus, Room 150
Located in the Student Success Center on each campus
(336) 334-4822, ext. 64001
https://www.gtcc.edu/student-life/counseling-center/index.php
Email: askthecounselor@gtcc.edu
Counseling and disAbililty Services serves students on all GTCC Campus locations. Counseling services include personal counseling, screening and assessment, crisis intervention, support groups, outreach and referral, and workshops on topics relevant to student success.
Counselors are committed to helping students reach their potential through education and personal growth. Counseling and disAbility Access Services place a high priority on privacy and confidentiality. Services are available free of charge to our current students.
Appointments are preferred; however, walk-ins are always welcome.
Culinary Dining
Jamestown Campus
Koury Hospitality Careers Center
(336) 334-4822, ext. 50452
http://culinary.gtcc.edu
Email: culinarydining@gtcc.edu
Culinary Arts and Hospitality Management students prepare and serve meals to the public, GTCC faculty and staff, and GTCC students at low cost. During the fall and spring semesters, lunch is served twice a week at noon and dinner is offered twice a week at 7:00 pm. During three weeks of the summer session, lunch is served twice a week and dinner is served once a week. Reservations are required. *Services have been halted since March 2020, please check the website for updates.
Dental Clinics
Jamestown Campus
Dental Science Building
(336) 334-4822, ext. 50251
https://www.gtcc.edu/community-engagement/dental-hygiene-services.php
The Dental Hygiene and Dental Assisting programs operate a clinic as a learning lab for students. The Dental Hygiene clinic provides treatment during fall, spring, and summer semesters and includes cleaning, X-rays, fluoride treatment and preventative services. The Dental Assisting clinic provides limited dental restorative treatment, x-rays and preventative services during the spring semester. Rates for services offered by the clinics are nominal.
disAbility Access Services
Jamestown: Medlin Campus Center, Room 3800
(336) 334-4822, ext. 50157
Greensboro: Continuing Education Center, Room 128
(336) 334-4822, ext. 53021
High Point: H1 Student Success Center, Room 133
(336) 334-4822, ext. 50115
Aviation 1, Room 127, Aviation 3, Room 222, and Cameron Campus, Room 150
Located in the Student Success Center on each campus
(336) 334-4822, ext. 64001
TYY phone number: (336) 841-2158
https://www.gtcc.edu/student-life/disability-services/index.php
Email: das@gtcc.edu
DisAbility Access Services helps students who have disabilities. To receive services, students must provide documentation of their disability and request accommodations in a timely manner. Services include, but are not limited to the following: sign language interpreters, note takers, scribes, voice output, alternative format textbooks, testing accommodations and adaptive equipment.
e2Campus Alert System
https://www.gtcc.edu/student-life/campus-safety-and-police/e2campus-sign-up.php
e2Campus is a voluntary service that notifies students by text or email of inclement weather or any situation that may close down a building or campus.
Financial Aid Programs
Financial Aid Office
Jamestown: Medlin Campus Center, Room 3301
(336) 334-4822 Option 3
High Point Campus: H1, Room 133, Located in the Student Success Center
Greensboro Campus: Continuing Education Center, Room 125,
Aviation and Cameron: Located in the Student Success Center
https://www.gtcc.edu/admissions-and-aid/how-to-pay-for-college/financial-aid/index.php
Email: finaid@gtcc.edu
Student financial aid is based on demonstrated financial need, academic achievement, ability or academic major. GTCC awards financial aid without regard to race, religion, color, national origin or sex. To receive financial aid, you must demonstrate need and maintain good academic standing.
Types of Aid Available
To view the types of financial aid available, please click here
Satisfactory Academic Progress for Students who Receive Federal Aid
To receive financial aid, students must meet GTCC’s guidelines for satisfactory academic progress.
In addition, if students receive financial aid through the Financial Aid office, they must maintain a cumulative 2.0 grade point average, complete at least 67 percent of all credit hours attempted, and complete their program of study within 1 ½ times the normal credit hours required to complete the program.
The Financial Aid office will check students’ grades and progress at the end of each semester to be sure they meet the standards for Satisfactory Academic Progress. If students do not meet these standards, they will not be eligible for financial assistance programs, or they may be placed on a one-semester warning period during which they must meet the minimum standards or lose their eligibility for financial aid. Once students have earned a degree at GTCC, they may not be eligible for further financial aid. Please view the entire satisfactory academic progress policy at https://www.gtcc.edu/admissions-and-aid/how-to-pay-for-college/financial-aid/keeping-your-financial-aid.php
Food Service
All GTCC campuses have vending machines that sell beverages and snacks.
GTCC Police
(336) 334-4822 ext. 52529
Jamestown: Service Careers Building, First Floor
High Point: H1, Room 121
Greensboro: Continuing Education Center, Room 148
Aviation: Aviation II, Room 106
https://www.gtcc.edu/student-life/campus-safety-and-police/index.php
GTCC police are sworn North Carolina law enforcement officers who enforce North Carolina criminal and traffic laws in addition to college rules and regulations. The GTCC police department oversees emergency and safety procedures, traffic and parking, and lost and found. They also provide student parking permits.
International Student Office
Jamestown: Medlin Campus Center, Room 3106
(336) 334-4822, ext. 50076
https://www.gtcc.edu/admissions-and-aid/international-students/index.php
The International Student Office offers a variety of services and activities for international students, including admissions, assistance with immigration requirements, advising, community referrals, and enrollment verification letters, among other services. Appointments are preferred, though walk-ins are welcome.
Libraries
(336) 334-4822 + extension
Jamestown: Learning Resource Center, ext. 50290
High Point: H4, Room 216, ext. 55052
Greensboro: Adult Education Center, Room 224, ext. 53063
http://library.gtcc.edu/
Email: eref@gtcc.edu
GTCC libraries offer students over 80,000 print and audiovisual items, in addition to professional librarian service 24/7 through a chat box on the library website. The libraries also provide digital access to premium content journals, books, streaming videos, audio books, eBooks and more. Most library services may be accessed at no cost to students, off-campus, through the library website.
The libraries have open computer labs with full access to library resources, Microsoft Office, the Internet, and other software related to course work. The Jamestown campus also has laptop computers available for use within the library. Printing is available at a nominal cost with a print card purchased at the bookstore. All campus libraries offer wireless access and space for quiet study.
Using a student ID card, students can borrow materials from GTCC libraries and most college libraries in the Triad area. Inquire at one of the GTCC libraries for more details.
Librarians and library staff are available to assist students with research, assignments, studying, or recreational reading. Students may reach them by phone, email, and chat box, or in person. In addition, free computer literacy courses on such challenges as how to set up research papers are available at each campus library.
Online Courses/Classrooms
http://edegree.gtcc.edu/
Canvas (online classrooms): online.gtcc.edu
GTCC supports both instructors and students in their use of electronic means of instruction through Canvas, GTCC’s learning management system. Students may use Canvas in traditional face-to-face, webbed, or online courses.
- Instructors in face-to-face courses use Canvas to post resources and deploy assignments.
- Webbed courses blend classroom and online instruction. Students in a webbed course are expected to complete homework assignments in addition to completing online activities.
- Online courses allow students to complete course work without coming to campus in most situations. GTCC assumes that students who sign up for one or more online courses have access to their own healthy computer with a strong internet connection.
Students interested in completing their program completely online should read the eDegree Program section and visit the eDegree website: http://edegree.gtcc.edu/
eLearning Introduction
eLearning Introduction is a Canvas site that provides instruction on GTCC’s online systems. Instructors may require students to complete eLearning Introduction and upload a certificate of completion. Students should keep a copy of their certificate of completion for future semesters.
Technical Assistance
Please note that only your instructor can provide you course-specific assistance such as quiz resets or assignment submission issues. For general help with online systems, visit https://www.gtcc.edu/help-center/student-tech-support.php.
Student Life
Jamestown: Machinery Hall, Room 170
(336) 334-4822, ext. 50124
https://www.gtcc.edu/student-life/
The Student Life Office provides educational and social programming for students outside the classroom. The Student Life Office encourages students to engage in college life by becoming involved in campus activities, volunteer experiences, leadership opportunities, and membership in clubs on the various campuses. Student clubs provide co-curricular activities that support the learning environment and promote leadership development.
The Student Life Office distributes the Student Handbook, of charge to students. Student Life also houses Clubs and Organizations, the Food Pantry/Garden, and the Student Government Association.
Clubs and Organizations
https://www.gtcc.edu/student-life/student-organizations/index.php
GTCC sponsors program-related and general-interest clubs for students. Clubs sponsor speakers, plays, talent shows, fund-raising activities, leadership opportunities and other ways for students to get involved in the campus community. A complete list of clubs and organizations is available on the GTCC website.
Food Pantry/Garden
(336) 334-4822 ext. 50517
Jamestown: Medlin Campus Center #010, ext. 50480
High Point: H3 #110, ext. 55060
Greensboro: Campus Center #103, ext. 53070
Aviation and Cameron: Located in the Student Success Center
The Food Pantry is available to students, staff or faculty in need on all of our campuses. There is also a Food Pantry Garden located on the Jamestown campus where fresh fruit and vegetables are available to those utilizing the Pantry.
Student Government Association (SGA)
Jamestown: Machinery Hall 170
(336) 334-4822, ext. 50480
https://www.gtcc.edu/student-life/student-organizations/sga.php
https://www.gtcc.edu/student-life/student-organizations/index.php
The Student Government Association promotes represents the student body’s interests, needs and concerns, and keeps students informed about issues that affect them. It also has the responsibility to program events, such as comedians, novelty activities, and lecturers for the campus community to enjoy. The SGA is run by students and all curriculum students are considered members. Students are encouraged to participate in the SGA as officers or board members.
The president of the Student Government Association (SGA) of GTCC is an ex-officio, non-voting member of the college’s Board of Trustees. The presidents of both the college and of SGA appoint students to serve on institutional committees, and students are encouraged to serve on many of the standing committees of the college. Students may make recommendations for changes to the college administration through the SGA, their representative body.
Student Conduct & Community Standards
https://www.gtcc.edu/student-life/student-success-center/student-conduct-and-community-standards.php
The Student Conduct & Community Standards Office serves two primary roles. As the Student Conduct Office it receives and investigates reports of possible violations of the Student Code of Conduct. Students agree to abide by the Code of Conduct as a condition of enrollment in our credit-bearing programs. If found responsible for a violation, students will receive sanctions that address harm and that seek to prevent recurrence. High-level violations of the Student Code of Conduct can result in sanctions of suspension or expulsion from the institution.
As the Community Standards representative the office receives and directs student complaints, questions, and concerns about policies, civil rights, and personal advocacy. The office seeks to work closely with student clubs and organizations to help students to feel in control of their rights and responsibilities during their time as active members of the campus community.
Transportation
Information about public transportation to GTCC campuses is available from local transportation authorities:
High Point Transit System: http://www.highpointnc.gov/hi-tran
Greensboro Transit Authority: https://www.greensboro-nc.gov/departments/transportation/greensboro-transit-agency-public-transportation-division/routes-6948
Greensboro Transit Authority
GTCC’s Greensboro Campus is served by Route 10 of GTA. The actual stop is Penry and Wendover. Buses make their first stop at 5:31 a.m. Between 6:24 a.m. and 6:54 p.m. buses run every 30 min at 24 and 54 past the hour.
GTCC Jamestown is serviced by GTA Route 11 . The first bus arrives at 5:40 am and the last bus departs at 7:15 pm. There is no Saturday or Sunday service on this route.
High Point Transit System (Hi TRAN)
The Jamestown Campus is also serviced by HI TRAN (High Point Transit) Route 25. The first stop at GTCC Jamestown Campus is at 7:45 a.m. and the last departure from GTCC Jamestown Campus via HI TRAN is 4:45 p.m. There is no Saturday or Sunday service on this route. GTCC’s High Point campus is serviced by Route 11 of HI TRAN. The first stop for GTCC is at 6:18 a.m. and ends at 6:18 p.m.
GTCC provides a limited number of bus passes to students.
Veterans/Military Services
2401 Medlin Campus Center
(336) 334-4822, ext. 50401
https://www.gtcc.edu/admissions-and-aid/how-to-pay-for-college/veterans-resource-center/index.php
The office of Veterans and Military Assistance Programs assists veterans and students serving in the military. The office handles Veteran Affairs educational paperwork and certification for educational benefits through the VA.
The Department of Veterans Affairs offers educational assistance to eligible individuals in the following programs:
- Post-9/11 GI-Bill®/Chapter 33 - This benefit may provide up to 36 months of education benefits. The benefit pays the school’s in-state tuition and fees, and may pay the student a monthly housing (MHA) and an annual book stipend. The Post-9/11 GI Bill® also offers some active duty service members the opportunity to transfer their GI Bill® to dependents.
- Montgomery GI Bill® - This benefit encompasses both the Montgomery GI Bill® (MGIB) Active Duty (Chapter 30) and the MGIB-Selected Reserve (Chapter 1606). Under Chapter 30, Active Duty members contribute a $100 a month for 12 months and are entitled to receive a monthly education benefit once they have completed a minimum service obligation. Under Chapter 1606, reservists must be actively drilling and have a 6 year obligation in the Selected Reserve to be eligible.
- Survivors and Dependents Educational Assistance (DEA) Chapter 35 - Dependents’ Educational Assistance provides education and training opportunities to eligible dependents of certain veterans. The program can offer up to 36 months of education benefits.
- Veteran Readiness and Employment (VR&E) Chapter 31 - This program assists veterans with service-connected disabilities to prepare for, find, and keep suitable jobs through education and training. Veterans should meet with a VR&E Counselor for a comprehensive evaluation to determine if they are entitled for services.
- Tuition Assistance (TA) - Tuition Assistance may be provided to eligible Active Duty and Reserve members through their respective military units. Service members should consult with their units for availability and eligibility requirements.
To receive veterans’ benefits, students must complete an admissions file, follow their prescribed program plan in the catalog, and maintain satisfactory academic progress, attendance, and conduct.
If students receiving veterans’ benefits drop or withdraw from courses, they are required to report this change in hours to the GTCC Veterans/Military Assistance Programs Office. Students’ benefits will be reduced for the rest of the semester. VA students who stop attending class or participating in on-line classes may incur debt with the VA if prompt notification is not given to the school’s VA Representative.
Independent courses must be approved by the Veterans/Military Assistance Programs Coordinator prior to enrollment. The Department of Veterans Affairs will not pay for courses that are audited.
GTCC veterans and dependents of veterans receiving VA Educational Benefits through the Department of Veterans Affairs must maintain a cumulative 2.0 grade point average (GPA). This will include all coursework, including coursework taken outside of the student’s current program of study. Students whose term or cumulative GPA falls below 2.0 will be placed on Veterans’ Education Benefits Probation. If the term or cumulative GPA remains below a 2.0 after the second semester of study, the student will be placed on Veterans Education Benefits Suspension until the required cumulative 2.0 GPA is achieved. The student may submit an appeal along with documents to the VA Office if they had mitigating circumstances which led to poor performance.
Navigate
Navigate: https://gtcc.navigate.eab.com
Navigate is the web-based system through which students can communicate with their advisor, register for courses, and review their program progress.
WebAdvisor
WebAdvisor: https://webadvisor.gtcc.edu
WebAdvisor is the web-based system through which students can register for courses, view grades, review their program evaluation, and make payments for courses.
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