OST 182 Office Management/Leadership

Lecture: 3 Lab: 0 Clinic: 0 Credits: 3

This course covers essential skills and competencies required to manage aspects in an office setting. Topics include team management, conflict resolution, communication skills, handling basic financial and informational documents, and performing office tasks. Upon completion, students should be able to demonstrate the necessary skills and decision-making abilities needed to excel in and manage various office settings.

Course is typically offered in Fall
Student Learning Outcomes (SLOs)
At the completion of the course, students should be able to do the following:

Practice conflict management techniques for use in an office setting.
Develop decision-making skills for use in an office setting.
Identify characteristics of effective team and group management.
Develop professional communication skills for use in an office setting.